We are a consumer based company that rates New Horizons RV's in North America. Our rating guides feature New Horizons fifth wheels, travel trailers amd toy haulers.
New Horizons is a small company and has no desire to become all things to all people. The emphasis is on quality, and maintaining the standard they have set for themselves. New Horizons is a family owned company with 45 employees, and strong core values. They believe in knowing every buyer personally. Owner Phil Brokenicky says “If a customer ever has any kind of customer service issue, it only takes one call to resolve.”
The company is strong all up and down the West Coast. The fact that they operate without dealers means great value to buyers, but it also presents a challenge in terms of their product being seen. They go to RV shows, and have recently appointed 8 pairs of New Horizons owners as “Ambassadors” for New Horizons. These couples have been factory trained. As they travel, they will show their RV to interested people. They will even have the info to write orders. Phil has found that New Horizons buyers have done an average of 2 years of research before they buy. New Horizons RV will foot up to $1000 in expenses for a customer’s trip to the plant to place an order.
Questions like the ones below are covered in our RV Comparison Guides:
Which manufacturers are rated best?
What are the top selling brands in each category?
Should I buy a new or used RV?
How do I determine the overall quality of construction?
What is the depreciation factor when buying new?
How do I know if I am getting a good deal?
Should I trade in my old RV or sell it?
How do I select the right RV dealer for me?
Learn more about all of our RV resources & Guides:
Our Guarantee, if you're not completely satisfied with our book, simply return it within 30 days for a 100% refund.
New & Used RV Models - from 1995 to 2011
Our staff has spoken with RV owners, attended various RV shows and interviewed most of the RV manufacturers in North America. We have also collected data from RV websites, forums/blogs, customer survey polls and RV related organizations.
In addition to this, we have also gathered valuable insight from our best-selling publication, “RV Comparison Guide”. We receive customer feedback on a regular basis and we are able to put this information into our ratings.
